ojpk Frequently Asked
Questions — Everything
You Need to Know

ojpk requires a valid government-issued identity document to complete KYC verification. Accepted documents include your Bangladesh National ID card (NID), a valid passport, or a driving licence. You may also be asked to provide proof of address such as a recent utility bill or bank statement. Verification is typically completed within 24 hours of document submission.

You can reset your ojpk password by clicking the "Forgot Password" link on the login page. Enter your registered email address or mobile number and ojpk will send you a secure reset link or OTP. Follow the instructions in that message to create a new password. If you do not receive the reset message within a few minutes, check your spam folder or contact our 24/7 support team.

No — ojpk strictly allows one account per person. Duplicate accounts are a violation of our Terms and Conditions and will result in suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact [email protected] immediately and our team will investigate.

To permanently close your ojpk account, send a written closure request to [email protected] from your registered email address. Our team will process the request within 48 hours. Any remaining balance will be returned to your verified payment method before the account is closed. If the closure is related to a gambling concern, we recommend activating self-exclusion instead, as it provides additional safeguards.

The minimum deposit amount on ojpk is ৳200 BDT. This applies to all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no minimum deposit requirement for bank transfers via Dutch-Bangla Bank, BRAC Bank, or Sonali Bank, though standard bank processing times apply. We recommend starting with a small deposit to familiarise yourself with the platform.

To withdraw via Nagad, log in to your ojpk account, navigate to the Cashier section, select Withdrawal, and choose Nagad as your payment method. Enter the amount you wish to withdraw and your registered Nagad mobile number, then confirm the request. Nagad withdrawals are typically processed within 1–4 hours. Your account must be fully KYC-verified before withdrawals can be processed.

The minimum withdrawal amount on ojpk is ৳500 BDT for mobile wallet methods such as bKash, Nagad, Rocket, and Upay. For bank transfers, the minimum withdrawal is ৳1,000 BDT. There is no maximum withdrawal limit for verified accounts, though large withdrawals above ৳50,000 BDT may be subject to additional identity confirmation as part of our security procedures.

ojpk does not charge any platform fees for deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, Upay, or your bank — may apply their own standard transaction charges. We recommend checking your provider's current fee schedule. ojpk absorbs any additional processing costs on our end, so the amount you request to withdraw is the amount sent to your account.

Bank transfer withdrawals from ojpk to Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank typically take 1–3 business days after ojpk approves the request. ojpk processes all withdrawal requests within 24 hours. The remaining time depends on your bank's internal clearing schedule. Withdrawals submitted on public holidays may take an additional day.

ojpk hosts hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library covers classic 3-reel slots, modern 5-reel video slots, Megaways titles, jackpot slots, and branded games. You can filter games by provider, volatility, or RTP percentage. All slots on ojpk are certified fair-play titles with published RTP values available in the game information panel.

Yes — ojpk features a fully equipped live casino section powered by Evolution Gaming and Ezugi, offering live roulette, live blackjack, live baccarat, live poker, and game show titles such as Crazy Time and Lightning Roulette. Games are streamed in HD from professional studios with real dealers. The live casino is accessible on both desktop and mobile browsers without any additional download.

ojpk is fully optimised for mobile play and works smoothly on all modern Android and iOS smartphones and tablets. The mobile site loads quickly on 4G connections and includes the full game library, cashier functions, live casino, and customer support. No app download is required — simply open ojpk in your mobile browser and the layout adapts automatically to your screen size.

RTP (Return to Player) varies by game on ojpk, but the platform exclusively hosts games with a certified RTP of 94% or above. Many top titles from Pragmatic Play and NetEnt carry RTP values between 96% and 97.4%. You can find the exact RTP for any slot in the game's information or paytable section. Higher RTP means a lower house edge over the long run for players.

A wagering requirement is the number of times you must bet a bonus amount before the associated winnings become withdrawable. For example, if ojpk awards you a ৳1,000 bonus with a 20x wagering requirement, you need to place a total of ৳20,000 in bets before cashing out bonus winnings. Game contribution rates vary — slots typically contribute 100%, while table games may contribute less. Full terms are on the ojpk Promotions page.

Yes — ojpk operates a tiered loyalty programme that rewards regular players with points for every real-money wager placed. Accumulated points can be redeemed for bonus credits, free spins, or cashback. Higher loyalty tiers unlock additional perks including faster withdrawal processing, dedicated account managers, and exclusive promotions. Full details of the current loyalty programme structure are available in the Promotions section of the ojpk platform.

Whether a bonus applies to sports betting markets — including cricket — depends on the specific promotion at ojpk. Some welcome bonuses are restricted to casino games only, while dedicated sports bonuses are available for cricket bettors, particularly around major tournaments like BPL, IPL, and the T20 World Cup. Always read the individual promotion's terms carefully before depositing, or ask our support team to clarify eligibility before you claim.

Bangladesh's gambling regulations are complex, and ojpk encourages all players to understand the laws applicable in their own jurisdiction before registering. ojpk operates as an online platform serving adult players and complies with internationally recognised responsible gaming standards including strict 21+ age verification, player protection tools, and fair play certification. We strongly advise players to seek independent legal advice if they have concerns about their local regulations.

ojpk protects player data using industry-standard 256-bit SSL (Secure Socket Layer) encryption across all pages and transactions. Personal information is stored on secure, access-controlled servers and is never sold to third parties. Payment details processed through bKash, Nagad, Rocket, and Upay are handled entirely within those providers' own secure systems — ojpk does not store your mobile banking PIN or passwords.

The minimum age to register and play on ojpk is 21 years old. This is a strict, non-negotiable policy. All players are required to verify their age during the KYC process by submitting a valid government-issued identity document. Any account found to belong to a person under 21 will be immediately suspended, all deposits returned, and any winnings voided in accordance with ojpk's Terms and Conditions.

To self-exclude from ojpk, contact our support team via live chat or email at [email protected] and request a self-exclusion. You can choose a period ranging from 6 months to 5 years, or opt for an indefinite exclusion. During self-exclusion your account is fully locked — you cannot log in, deposit, or receive promotional communications. Self-exclusion requests are processed within 24 hours and cannot be reversed during the active period.