ojpk Privacy Policy — How We Protect Your Personal Data
Your privacy matters to ojpk. This Privacy Policy explains exactly what personal data we collect when you use the ojpk platform, why we collect it, how we store and protect it, and what rights you hold over your own information. We are committed to full transparency in everything we do with your data.
Who We Are
ojpk operates the online betting and gaming platform accessible at https://ojpk.io (the "Platform"). Throughout this Privacy Policy, the terms "ojpk", "we", "us", and "our" refer to the operator of the ojpk platform. The terms "you", "your", and "player" refer to any individual who accesses, registers on, or otherwise uses the Platform.
ojpk is dedicated to providing Bangladesh's online betting community with a transparent, secure, and responsibly operated gaming environment. We take our obligations as a data controller seriously. This Privacy Policy describes our practices in plain English — not to satisfy a legal checkbox, but because we believe every player on our platform has the right to understand exactly how their personal information is handled at every stage of their relationship with ojpk.
All customer communications, support interactions, and privacy-related correspondence are conducted in English. If you have any questions about this Privacy Policy before or after registering, please contact us at [email protected] and a member of our team will respond within 24 hours.
Data We Collect
ojpk collects personal data that is necessary to operate the Platform, verify player identities, process financial transactions, and meet our responsible gaming obligations. The categories of data we collect are described below.
| Category | Examples | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, NID / passport number | Required |
| Contact Data | Email address, mobile phone number, residential address in Bangladesh | Required |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, Visa / Mastercard details (partial), bank account reference, transaction history | Required |
| Account Data | Username, encrypted password, account balance, betting history, game session records, bonus activity | Required |
| Technical Data | IP address, browser type and version, device type, operating system, time zone (Bangladesh Standard Time, UTC+6), cookies and session tokens | Automatic |
| KYC Documentation | Scanned or photographed copies of national identity card, passport, driving licence, proof of address documents | Required at withdrawal |
| Communications Data | Support chat transcripts, email correspondence, WhatsApp message records with the ojpk support team | Automatic |
| Responsible Gaming Data | Self-exclusion requests, deposit limit preferences, loss limit settings, session reminder configurations | Optional |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data beyond what is strictly necessary for identity verification purposes. We do not collect data from social media profiles unless you voluntarily provide a social media handle in a support communication.
How We Collect Data
ojpk collects personal data through the following channels and mechanisms:
- Direct Registration: When you create an ojpk account, you provide your name, date of birth, email address, mobile number, and residential address directly through the registration form on the Platform.
- Identity Verification (KYC): When you submit documents for account verification — either voluntarily or as required prior to processing a withdrawal — you provide identity and address documentation directly to our KYC team.
- Deposits and Withdrawals: When you initiate a payment transaction on the Platform, financial data associated with your payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or Dutch-Bangla Bank) is collected and processed by our payment partners and shared with ojpk for transaction reconciliation purposes.
- Automated Technical Collection: When you browse or interact with the Platform, we automatically collect technical data including your IP address, device identifiers, browser information, and session activity through server logs and analytics tools. This data is collected whether or not you are a registered player.
- Cookies and Tracking Technologies: The Platform uses cookies, local storage tokens, and similar technologies to maintain your session state, remember preferences, and analyse usage patterns. Full details are provided in Section 8 of this Policy.
- Customer Support Interactions: When you contact ojpk support via live chat, email, or WhatsApp, a record of your communication is created and stored. This record forms part of your account history and is used to assist with future support queries and complaint resolution.
- Responsible Gaming Tools: If you use self-exclusion, deposit limit, or loss limit features, the preferences you set and the dates on which you set them are recorded as part of your account data.
No Data Purchased from Third Parties: ojpk does not purchase, rent, or source personal data about you from external marketing databases, data brokers, or third-party list providers. All personal data we hold about you has been provided by you directly or collected automatically through your use of the Platform.
Why We Use Your Data
ojpk uses personal data collected from players for clearly defined purposes. We do not use personal data for any purpose beyond what is described in this Policy without first obtaining your explicit consent.
- Account Creation and Management: To register your account, verify your identity, maintain your account balance and history, and provide you with access to the Platform's features.
- Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank. Financial data is shared only with the relevant payment service provider to execute the transaction and is not retained beyond what is necessary for transaction records.
- Identity Verification (KYC and AML): To verify that you meet the 21+ age requirement, to comply with anti-money laundering obligations, and to confirm that you are who you say you are. KYC verification is mandatory for all players seeking to withdraw funds from the Platform.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other conduct prohibited under our Terms & Conditions. Technical data including IP addresses and device fingerprints is used for this purpose.
- Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, to enforce self-exclusion periods, to apply deposit and loss limits, and to restrict access when required by our responsible gaming obligations.
- Customer Support: To respond to your queries, process your complaints, and maintain a record of your support interactions for quality assurance and dispute resolution purposes.
- Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the Platform's performance, design, and feature set. Individual player data is not used for this purpose without anonymisation.
- Marketing Communications: To send you information about promotions, bonuses, and seasonal offers that may be relevant to you — but only if you have opted in to receive marketing communications. You may opt out at any time by contacting [email protected] or updating your account notification preferences.
Legal Basis for Processing
ojpk processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
- Contractual Necessity: Processing your identity data, contact data, financial data, and account data is necessary to perform our contract with you — that is, to provide you with access to the ojpk betting and gaming Platform, process your transactions, and manage your account. Without this processing, we cannot deliver the service.
- Legal Obligation: Processing for KYC verification, anti-money laundering checks, and responsible gaming monitoring is required in order to comply with applicable legal and regulatory obligations. We cannot waive these processing activities even if requested to do so.
- Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and the improvement of our services is carried out on the basis of ojpk's legitimate interest in operating a secure, fair, and commercially sustainable platform. We have assessed that this processing does not override your fundamental privacy rights.
- Consent: Processing for direct marketing communications and the use of non-essential cookies is carried out only with your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
Your Consent to This Policy: By registering an account on the ojpk platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register an account or continue using the Platform. Contact [email protected] if you have specific concerns before registering.
Data Retention
ojpk retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal and regulatory obligation; dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Anti-money laundering record-keeping requirements |
| KYC Documentation | 5 years after account closure | Regulatory compliance; fraud investigation |
| Betting and Game History | Duration of account + 3 years after closure | Dispute resolution; responsible gaming monitoring |
| Support Communications | 3 years from last interaction | Quality assurance; complaint resolution |
| Technical / Log Data | 12 months from collection | Security monitoring; fraud detection |
| Marketing Preferences | Until opt-out or account closure | Consent management |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Anonymised, aggregated data may be retained indefinitely for statistical and business analysis purposes.
Sharing Your Data
ojpk does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is shared only with the categories of third parties described below, and only to the extent necessary for the stated purpose:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank receive the financial and identity data necessary to process your deposit and withdrawal transactions. These providers are bound by their own privacy policies and applicable financial data protection regulations.
- Game Software Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session and game activity data necessary to deliver their game software and resolve game-related disputes. These providers do not receive your full identity or financial data.
- Identity Verification Partners: Third-party KYC and anti-money laundering service providers receive identity documents and personal data necessary to complete verification checks. These partners are contractually obligated to process your data solely for the purpose of verification on ojpk's behalf.
- Fraud Prevention and Security Services: Specialist fraud detection and device fingerprinting services may receive technical data (IP addresses, device identifiers, behavioural data) to assist ojpk in identifying and preventing fraudulent activity on the Platform.
- Legal and Regulatory Authorities: ojpk may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory directive. In all such cases, disclosure is limited to the data specifically requested and legally required.
- Professional Advisers: In limited circumstances, ojpk may share personal data with legal advisers, auditors, or other professional service providers where necessary in connection with a specific legal matter or compliance obligation. All such advisers are bound by professional confidentiality obligations.
No Cross-Border Transfers Without Safeguards: Where personal data is transferred to a service provider located outside Bangladesh, ojpk ensures that appropriate contractual safeguards are in place to protect your data to a standard consistent with this Privacy Policy. If you would like more information about the safeguards applicable to a specific transfer, contact [email protected].
Cookies & Tracking Technologies
ojpk uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device by your browser when you visit a website. They allow the Platform to recognise your device across visits and sessions. The types of cookies used on the ojpk platform are as follows:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, store your account preferences, and ensure that the betting interface operates correctly. You cannot opt out of strictly necessary cookies without disabling the Platform entirely.
- Functional Cookies: These cookies remember choices you make on the Platform — such as your preferred language, notification settings, and display preferences — so that we do not need to ask you every time you visit.
- Analytics Cookies: With your consent, we use analytics cookies to collect aggregated, anonymised data about how players use the Platform. This data helps us understand which features are most popular, identify performance issues, and improve the overall user experience.
- Security Cookies: These cookies help ojpk detect and prevent fraudulent activity, identify unusual login patterns, and protect your account from unauthorised access. They are part of our standard security infrastructure.
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies may prevent the Platform from functioning as intended. Detailed instructions for managing cookies in common browsers are available via your browser's help documentation.
ojpk does not use third-party advertising cookies or permit third-party ad networks to place cookies on the Platform to serve targeted advertising to players.
Data Security
ojpk implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
- SSL/TLS Encryption: All data transmitted between your device and the ojpk platform is encrypted using SSL/TLS (Secure Sockets Layer / Transport Layer Security) technology. Any attempt to intercept data in transit will be rendered unreadable by the intercepting party.
- Encrypted Password Storage: Your account password is never stored in plain text. ojpk uses industry-standard one-way hashing with salting to store passwords so that even ojpk's own engineering team cannot read your password.
- Access Controls: Personal data is accessible only to ojpk staff members who require it to perform their specific job functions. Access is granted on a least-privilege basis and is reviewed regularly. All staff with access to personal data are bound by confidentiality obligations.
- Two-Factor Authentication (2FA): ojpk's internal systems that hold personal data are protected by two-factor authentication for all administrative users. We also encourage players to enable 2FA on their own accounts for an additional layer of security.
- Intrusion Detection and Monitoring: The Platform's infrastructure is monitored continuously for suspicious activity, unauthorised access attempts, and anomalous behaviour. Alerts are reviewed by the security team around the clock (Bangladesh Standard Time, UTC+6).
- Regular Security Audits: ojpk conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses in its systems before they can be exploited.
Your Role in Security: While ojpk invests heavily in platform security, the security of your account also depends on your own practices. Never share your login credentials with anyone, use a unique strong password for your ojpk account, and contact [email protected] immediately if you suspect your account has been accessed without your authorisation.
Your Rights
As a player on the ojpk platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of all personal data ojpk holds about you. We will provide this in a readable format within 30 days of receiving a valid request. Your account dashboard also provides direct access to your transaction history, betting records, and account data in real time.
If you believe that any personal data ojpk holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity data changes (such as a legal name change) require supporting documentation before the correction can be applied.
You may request that ojpk delete your personal data. This right applies where the data is no longer necessary for its original purpose, you have withdrawn consent, or the processing was unlawful. Note that erasure requests cannot override legal retention obligations — financial records required under anti-money laundering law, for example, must be retained for the statutory period regardless of an erasure request.
You may request that ojpk temporarily pause the processing of your personal data — for example, while you contest the accuracy of the data or object to processing on legitimate interests grounds. During a processing restriction, your data will be stored but not actively used.
Where processing is based on your consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling for fraud prevention purposes. You also have an absolute right to object to processing for direct marketing purposes at any time, without need to provide justification. Marketing opt-outs take effect immediately.
ojpk will respond to all data rights requests within 30 calendar days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
Children & Minors
The ojpk platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The Platform employs age verification procedures during registration and KYC processes to prevent minors from accessing betting and gaming services.
If ojpk discovers that it has inadvertently collected personal data from an individual who is under 21, we will immediately suspend the relevant account, delete the collected data to the extent permitted by applicable law, and, where required, report the matter to relevant authorities. If you have reason to believe that a minor has created an account on the ojpk platform, please notify us immediately at [email protected].
Parents and guardians in Bangladesh are encouraged to use parental control software and maintain open conversations with young people about the risks of underage gambling. ojpk supports the responsible gaming message that gambling is an activity exclusively for adults and should never be presented to minors as entertainment.
Third-Party Services
The ojpk platform integrates with a number of third-party service providers in order to deliver its full range of features. While ojpk takes care in selecting partners who maintain high data protection standards, we are not responsible for the privacy practices of third-party services that operate under their own independent privacy policies.
The following categories of third-party services are integrated into the Platform:
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi provide the game software and live studio streaming services available on the Platform. These providers process game session data in accordance with their own privacy documentation.
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank process financial transactions. Each provider operates under its own terms of service and privacy policy governing the handling of payment data.
- Analytics Providers: Where consent has been granted, anonymised usage data may be processed by analytics platforms to help ojpk understand Platform performance. No identifiable personal data is shared with analytics providers.
- Communication Platforms: WhatsApp is used as a customer support channel. Communications sent via WhatsApp are subject to WhatsApp's own privacy policy in addition to ojpk's handling of the content of those communications for support purposes.
ojpk does not embed third-party advertising networks, social media tracking pixels, or affiliate tracking technologies on the Platform that would allow external parties to build advertising profiles based on your activity on ojpk.
Policy Updates
ojpk reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players by email to their registered address.
Your continued use of the ojpk platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We recommend bookmarking this page and reviewing it periodically, particularly when you receive a notification from us about Policy changes.
Questions About Changes: If you have questions about any update to this Privacy Policy — including what changed and why — contact us at [email protected] before the effective date of the change. We are happy to explain any amendment in plain English.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ojpk handles your personal data, please reach out to our support team using any of the contact methods below. All privacy-related enquiries are handled in English and responded to within 24 hours on business days.
- Email: [email protected] — for formal data rights requests, use the subject line "Data Rights Request".
- WhatsApp: +880 1700-000000 — for general privacy queries and account-related questions.
- Live Chat: Available directly on the ojpk platform, 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).
Formal complaints regarding our data handling practices will be acknowledged within 24 hours and fully investigated within 14 business days. ojpk is committed to resolving all privacy complaints fairly and transparently. If you are not satisfied with the outcome of a complaint, you retain the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Six Ways ojpk Protects Your Data
Privacy is not an afterthought at ojpk — it is built into the foundation of everything we do. Here is what that means in practice for every player on our platform.
Every byte of data exchanged between your device and the ojpk platform travels through an SSL-encrypted connection. Whether you are logging in from Dhaka, placing a bet on the Bangladesh Tigers, or withdrawing via bKash, your data is protected in transit at all times.
ojpk does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data exists on our platform for one purpose only: to provide you with a secure, personalised gaming experience. That boundary is absolute and non-negotiable.
We collect only the data we genuinely need to operate the Platform, verify your identity, and process your payments. We do not ask for your social media profiles, browsing history outside ojpk, or any sensitive personal data beyond what is strictly required for KYC compliance.
You hold meaningful rights over every piece of data ojpk stores about you. Access it, correct it, request its deletion, or ask us to stop processing it — all via a simple email to [email protected]. We respond within 30 days to every valid data rights request.
Personal data is accessible only to ojpk staff who need it to do their specific job. Access is granted on a least-privilege basis, reviewed regularly, and protected by two-factor authentication on all internal systems. No one inside or outside ojpk can access your data without authorisation.
ojpk does not hold your data indefinitely. Every category of personal data has a defined maximum retention period after which it is securely deleted or anonymised. We maintain this schedule rigorously so that your data does not linger on our systems beyond what is legally or operationally necessary.
Play on ojpk — Confident Your Data is Safe
Now that you understand exactly how ojpk handles your personal data, explore the full platform. Bet on live cricket, spin the reels on 500+ slots, or join our live casino — all backed by the same transparent data protection commitment described in this Policy.
21+ only. Gambling can be addictive — please play responsibly. Terms & conditions apply.